Setup your Jira Cloud integration and get all the insights in Torii's dashboard
Overview
Torii integrates with your Jira account and syncs the following attributes:
-
List of users and their roles
Prerequisites
In order to get usage, the user 'Who created the token' requires to have access to Jira
Work Management.
Note: Integration with "Jira Server" (the self-hosted solution) is not supported.

Usage
Torii monitors Jira usage data on a daily basis.
We monitor all events for existing Jira issues listed in Jira ticket activity log.
1. Comments - Created/ edited/ deleted comments
2 History - Monitors issue's activities like attachments, dates, assign to, etc.
3 Work log - Created/ edited/ deleted work logs

If a Jira user completed at least one of the following actions on a given day:
- Created/ edited/ deleted comments
- Attached, assigned, changed an item
- Worked on the work log
The user will be considered an "Active user"
Once connected, Torii will show usage from the last 30 days
Note
: Users who have set their email address to be hidden can not be synced from Jira.
License type
A Jira site usually contains multiple products:
Jira Core, Jira Software, Jira Service Desk and more.
Each user's product access will be shown as a license for the user.
Note that "Jira Core" is included in other products.
Connect your Jira Cloud integration
Step 1: Log in to your Atlassian account. Make sure you have the following global permission:
-
Browse users and groups.
-
Administer Jira.
Step 2: Create an API token from your Atlassian account:
-
Click Create API token.
-
From the dialog that appears, enter “Torii” as the Label for your token and click Create.
-
Click Copy to clipboard and save the
API token
. Note that it isn't possible to view the token after closing the creation dialog; if necessary, create a new token.

Step 3: Get the Jira site URL
. It should look like: https://your-domain.atlassian.net
Step 4: Go to the Torii Integrations page and click on the Jira Cloud tile in order to connect.

Step 5: Provide your Atlassian account email address
, API Token
and Jira site URL
.
Get additional information in Atlassian and Jira Cloud Integrations: A deeper look
You can always contact our support team for help at support@toriihq.com.