Torii integrates with your ServiceNow account and syncs the list of users, their roles, their last logged-in time, and the type of license they have (Requester, Approver, Fulfiller).
Torii mimics the license logic from the ServiceNow UI, based on a user's role:
For a user with no roles at all, we will assign that user with a
For a user with only an
approver_userthe role, we will assign that user with an
For any other user, we will assign that user with a
Go to the Torii Integrations page and click on the ServiceNow tile in order to connect.
Follow the on-screen instructions and grant Torii access to ServiceNow. Provide
ServiceNow Organization URL,
To connect ServiceNow integration to Torii the following tables should be exposed to the API: