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Aircall Integration

Netanel Hugi
Netanel Hugi
  • Updated

Overview

Torii integrates with Aircall and syncs the following:

User Fields License Types
Email Aircall
Status  
  • Torii supports syncing multiple Aircall accounts.
  • You can constantly stay updated with application information from our Integrations Page
    >> Integration Capabilities button >> Integration Capabilities table.

Requirements

Accounts & Permissions

  • To connect this integration, we require the following:
    • API ID
    • API Key

How to Generate the Required Values

  1. Log in to your Aircall account.

  2. Navigate to the API section:

    • From the left-hand menu, click Integrations & API.
      integrations_and_api2.png
  3. Generate an API Key:

    • In the center of the screen, click Generate an API Key.
      generate.png
    • In the popup that opens:
      • Enter a Key Name.
      • Copy the API ID and API Key values.
      • Click Confirm.Untitled design (4).png

⚠️ Important: After confirming, the API Key will no longer be accessible. Ensure you copy and save it securely during this step.

How to Connect the Integration

  1. Go to the Integrations Page in Torii.
  2. Select the Aircall tile.
    image (1).png
  3. Click Connect.
    image (2).png
  4. Enter the required values:
    • API ID
    • API Key
  5. Click Connect to finalize the integration.
    image (3).png
  6. Once the integration is connected and synced, a green checkbox will appear next to the integration.
    image.png

Q&A

Q: Can I connect multiple Aircall accounts to Torii?
A: Yes, Torii supports syncing multiple Aircall accounts.

Q: What happens if I lose my API Key?
A: If the API Key is lost, you’ll need to generate a new one by following the steps in the How to Generate the Required Values section.

 

For further assistance, please contact Torii Support.

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