Slack is the most widely used communication platform in organizations nowadays. Torii allows you to reach your employees faster by sending direct Slack notifications.

How to send notifications

In this example, you can create a workflow that sends Slack notifications to an app owner when a user with an assigned app license leaves or to notify the budget owner about an upcoming renewal.

When adding actions to a workflow, select the "Send slack notification" action, which appears in the Slack actions section.

You will be asked to select a Slack account, users, and/or Slack channels you would like to send notifications. Add notification text, and you are good to go!

Sending notifications to private channels

To send notifications to private channels, you need to invite the Torii app to the channel. Tag the app as @Torii, and approve when Slack asks you if to invite the app to the channel. If the app was invited to the private channel, you will be able to select to send a notification to this channel along with public channels.

How do employees get notifications?

The notification will be sent from the Torii bot. Users won't be able to interact with the bot. If they reply to the bot, they will get a message explaining they need to contact their IT admin.

Q&A

Q: In case a Slack channel name is changed, will the workflow still run as expected? 

A: Yes, a Slack channel has a unique identifier that never changes, so the name may change but the workflow will work as expected.