Overview
Torii integrates with Sprout Social and syncs:
- Users (name and email). All synced users are shown as active.
- Licenses: a single Sprout Social license.
- You can constantly stay updated with application information from our Integrations Page >> Integration Capabilities button >> Integration Capabilities table.
Requirements
To connect this integration, we require the following:
Accounts & Permissions
- A Sprout Social Advanced plan or higher (required for API access).
- The user generating the token must have the API Permissions permission, which an Account Owner can grant.
- The user generating the token must accept the Sprout Social Analytics API Terms of Service.
Required keys
- API Token
How to Generate the Required Values
Step 1: Generate an API token
- Sign in to Sprout Social.
- Go to Settings >> Global Features >> API (API Token Management).
- In API Token Management, click Generate API Token.
- If the Sprout Analytics API Terms of Service window opens, read the terms, select Agree to terms and click Submit.
- Copy the token.
Important
Sprout Social API tokens apply to the whole account. Anyone with the API Permissions permission can invalidate a token from the same API page. Torii then stops syncing until you connect a new token.
How to Connect the Integration
- Go to the Integrations page in Torii.
- Search for Sprout Social and click Connect.
- Paste the token into the API Token field.
- Click Connect.
Q&A
Q: What happens when a user is removed from Sprout Social?
A: Users removed in Sprout Social no longer appear in the synced users list in Torii.
Q: What if my token has access to several Sprout Social customers?
A: Only the first customer returned by Sprout Social is synced.
For any further questions, please contact Torii Support.