Overview
Torii integrates with IT Glue and syncs:
- Users, including their role and last login
- Licenses: IT Glue User, IT Glue Lite, MyGlue User and MyGlue Lite
- You can constantly stay updated with application information from our Integrations Page >> Integration Capabilities button >> Integration Capabilities table.
Requirements
Accounts & Permissions
To connect this integration, we require the following:
- An IT Glue account on a plan with API access. IT Glue offers the API on the Enterprise plan.
- An IT Glue user with the Administrator role, to create the API key.
Required keys
- API key - a custom API key created in IT Glue.
- Region - the data center of your IT Glue account (United States, Europe or Australia).
How to Generate the Required Values
Step 1: Create an API key
- Sign in to IT Glue as an Administrator.
- Go to Admin >> Settings >> API Keys.
- Click Custom API Keys, then click Create API Key.
- Enter a name for the key, for example Torii.
- Leave Password Access turned off. Torii does not read passwords.
- Click Generate API Key.
- Copy the API key.
Important
IT Glue shows the API key only once. Copy it immediately and store it securely. Keys that are not used for 90 days are revoked automatically, and pausing a key stops the sync.
Step 2: Identify your region
Select the region that matches the data center of your IT Glue account:
| Your IT Glue account | Region to select in Torii |
|---|---|
| Hosted in the United States | United States |
| Hosted in Europe | Europe |
| Hosted in Australia | Australia |
How to Connect the Integration
- Go to the Integrations page in Torii.
- Search for IT Glue and click Connect.
- Enter your Account Name, the API Key and select your Region.
- Click Connect.
Actions
- Update User - updates the first and last name of an IT Glue user.
Q&A
Q: What should I enter in the "Account Name" field?
A: The Account Name field lets you connect multiple IT Glue accounts to Torii. The value can be anything you choose. It is only used to distinguish between your connected accounts. Make sure to use a unique Account Name for each account: connecting a different account with an Account Name that is already in use will overwrite the existing account's data, so choosing distinct names is your responsibility.
For any further questions, please contact Torii Support.