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Zoom Integration

Noga Tubi
Noga Tubi
  • Updated
Setup the Zoom integration and get all the insights in Torii's dashboard


Torii integrates with Zoom and syncs:

  • Users list -
    - All users subscribed to zoom with the company email.
    - Any users from the account, even with non-company email (for example,
  • User status - Active, Inactive, Pending
  • Last logged in time - When was the last time Zoom was used for hosting/joining
  • License types - Licensed, Basic and more (Including unassigned) ,See the full list below
  • Usage-Based on users who have hosted Zoom calls

Note, Torii can support multiple accounts

With this integration, you will be able to:

  • Identify users who haven't used Zoom for a while
  • Recognize and remove from Zoom employees leaving your company
  • Be better prepared for renewals

Additionally, you will be able to perform the following actions:

  • Create Zoom user
  • Reactivate Zoom user
  • Deactivate Zoom user
  • Unlink user from Zoom account
  • Delete/ suspend Zoom user
  • Change Zoom user type

Supported and unsupported license plans

The Zoom integration supports admin accounts and does not sync sub-accounts.

Supported Plans (including unassigned licenses):

  • Zoom Licensed
  • Zoom Basic
  • Zoom Phone
  • Zoom Webinar
  • Large Meetings
  • Events

Torii does not sync with:

  • Zoom Rooms
  • Zoom United

Note, if you connected Zoom prior to Dec 2021, please reconnect to gain the extra licenses and usage information

Connect Zoom integration to Torii

To connect Zoom to Torii, follow these steps:

  1. Go to the Integrations page
  2. Connect to Zoom
  3. Select the permission level (click here to view the permissions descriptions).
    Note that Zoom doesn't allow selective permissions therefore Torii requests all of them.
    The "Read and Take action" permission is required for users' provisioning and workflow automation (like onboarding/ offboarding).
  4. You will be redirected to Zoom's website and asked to log in to Zoom
  5. Authorize the required permissions

Torii will sync your Zoom data, which usually takes up to a few minutes.
You will be able to see the data on the Licenses page.

Application Capabilities

You can constantly be updated with application information from our Integrations Page >> Integration Capabilities button  >> Integration Capabilities table.


How to Uninstall Torii From Zoom

To uninstall Torii, go to the Installed apps page on Zoom (1), find Torii, and click "Uninstall" (2).


Q: When deactivating a user in Zoom that has multiple license types (i.e. Zoom phone pro, basic, etc.), will Torii deactivate ALL of the licenses?
A: Yes, it changes the user type to Basic and sets the status as inactive.
Q: I want to approve Torii only for the integration user. How can I accomplish this?
A: To approve Torii only for specific users, you will want to pre-approve Torii in the Zoom marketplace. Please follow the steps outlined in this help article or contact Zoom support for additional information. 

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