Set up your HubSpot integration and get all the insights in Torii's dashboard

Overview

Torii integrates with your HubSpot account and syncs the list of users and their status.

Torii supports the following actions:

1. Create User
2. Delete User
3. Modify User Role - for this action enterprise account is required.

To use these actions, you will need to add the following scope - private app - 'settings.users.write.'

Additionally, for the 'Modify User Role' action, you will need to add the following scope: 'billing-write'

Prerequisites

To connect HubSpot to Torii, you will need the following:

• Super Admin permissions to access your account's API key

• API Token

Get API token

1. From HubSpot website
2. Go to the Settings icon
3. Open Integrations list
4. Select Private Apps
5. Click on Create a private app

6. In the Basic Info tab, give the API Token a name

   
7. Go to the Scopes tab and look for owner permission

8. Check the crm.objects.owners checkbox

   
9. Look for users permission and check the settings.users.read & settings.users.teams.read checkboxes.
10. Click on Create app

11. Click on Continue creating

    

12. Copy the API key

    

Connect HubSpot integration to Torii

1. Go to the Integrations page and select the HubSpot tile
2. Click Connect to HubSpot
3. In Connect Hubspot, enter the API key from the previous steps
4. Click Connect

5. Once the integration is connected and synced, it will display a green checkbox.

   

FAQ

Q: My integrations has failed with the error "HubsSpot API shared rate limit reached". What does this mean?

A: The HubSpot API has a rate limit that is shared among all private apps for each organization. Altough Torii's HubSpot integration doesn't call the HubSpot API a large number of times, the integration can still fail if you have other private apps set up in HubSpot which are heavily utilizing their API. 

When Torii's Hubspot integration fails this way, we continue to attempt to sync the integration for several days. If a rate limit error persists for more than several days, the integration will be disabled. 

In this case, we recommend looking into and adjusting your private apps in HubSpot, as they are preventing the integration form syncing successfully. Once you've do so, please reconnect the integration.