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Qualtrics Integration

Netanel Hugi
Netanel Hugi
  • Updated
Torii SMP
Torii Identity

Overview

Torii integrates with Qualtrics and syncs:

  • Users — first name, last name, email, role, status, and last visit time.
  • Licenses.
  • You can connect multiple Qualtrics accounts to Torii.
  • You can constantly stay updated with application information from our Integrations Page >> Integration Capabilities button >> Integration Capabilities table.

Requirements

To connect this integration, we require the following:

Accounts & Permissions

  • A Qualtrics account with API access enabled (the “Access API” permission). Brand Administrator access is recommended so the token can read all users.
  • If your organization doesn’t have API access, contact your Qualtrics Account Executive.

Required keys

  • API Token
  • URL — your account base URL, e.g. https://your_data_center_id.qualtrics.com or https://your_organization_id.your_data_center_id.qualtrics.com

How to Generate the Required Values

Step 1: Generate an API token

  1. Click the user settings icon in the top-right corner of your Qualtrics account.
  2. Select Account Settings.
  3. Click Qualtrics IDs in the navigation bar.
  4. In the API section, click Generate Token.

Important
Use the API Token from the API section. Do not use the OAuth client ID/secret from the “OAuth Manager” section — that is a different credential and won’t work.
Generate a token only once per user: creating a new token invalidates any previous token and is irreversible, so copy and store it securely.

Step 2: Find your account URL

  1. In Account Settings, click Qualtrics IDs.
  2. Note your Datacenter ID (2–3 letters and a number, e.g. iad1) and your Organization ID (e.g. acmeco).
  3. Build the URL in one of two formats:
    • https://your_data_center_id.qualtrics.com (e.g. https://iad1.qualtrics.com)
    • https://your_organization_id.your_data_center_id.qualtrics.com (e.g. https://acmeco.iad1.qualtrics.com)
  4. If one format doesn’t connect, try the other one.

How to Connect the Integration

  1. Go to the Integrations page in Torii.
  2. Search for Qualtrics and click Connect.
  3. Enter your API Token and URL.
  4. Click Connect.


For any further questions, please contact Torii Support.

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