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JumpCloud Integration

Noga Tubi
Noga Tubi
  • Updated
Setup the JumpCloud integration and get all the insights in Torii's dashboard


Torii pulls 2 types of usage events:

  • Directory Events: Logs on activity in JumpCloud Portals, including admin/user authentications to the Admin and User Portals.

  • SAML Events: Logs on user authentications to SAML applications.

In order for Torii to pull usage from JumpCloud, it requires you to have Directory Insights, JumpCloud’s event logging feature. Without this feature, Torii cannot retrieve the required information regarding directory events and events from SaaS applications connected to your JumpCloud account.

In addition, you will need to connect the integration with an API key associated with the currently logged-in administrator.


When connecting JumpCloud Integration, you will be able to perform the following activities from Torii:

  • Create a Jumpcloud user

  • Delete a Jumpcloud user

  • Suspend a Jumpcloud user

Note, When adding a user If the username includes spaces, those will be replaced with a dot (.) to fulfill the API’s requirements


How do I enable Directory Insights?

Directory Insights is included in some JumpCloud package plans. To enable Directory Insights for your account, contact


Will I be able to connect the integration if I don't enable Directory Insights?

Yes. If your account doesn't have access to the Directory Insights feature, Torii will sync the user list and 3rd party SaaS application list, without usage data.


Step 1: Log in to JumpCloud as an administrator.

Step 2: Click on your email address on the top-right and choose API Settings.

Step 3: Copy the API Key.

Step 4: Go to Torii Integrations page and click on the JumpCloud tile in order to connect.


Step 5: Provide the API Key.


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