Users are shown in 3 different tabs:
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Current Users
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Past Users
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External Users
Current Users
Users are shown as Current Users when they are found on at least one application and are not removed from IdP or HRMS app which was defined as user lifecycle source of truth.
You can see all "Current Users" in the Users Section - https://app.toriihq.com/team/users/current.
Past Users
Users are shown as Past Users when they are originally found on IdP or HRMS app defined as user lifecycle source of truth, and then removed from them or changed their status in the app. Read more about current and past user definitions here.
You can see all "Past Users" in the Users Section - https://app.toriihq.com/team/users/past.
External Users
Users are shown as External Users when their email domain is not matching your account's domains. Domains can be added by contacting the support team.
Editing an external user's display name.
- You can edit the display name on the external system and Torii will sync that information
- An external user created using an email workflow cannot be edited
You can see all "External Users" in the Users Section - https://app.toriihq.com/team/users/external.