Overview
This article summarizes these sources and how to determine which ones are being used at the application level.
Determining the User and Usages Sources, Per App
From the Applications page>> Review tab, you can see all your synced app and their data sources.
Available Data Sources
From the Sources column, you will see the data sources that can be received, represented by icons:
- Syncing from your SSO Provider, such as Okta and OneLogin
- From an integrated finance app
- Syncing from apps like Slack, Office 365, and Teams (that sync lists of their connected apps)
- Syncing from your Identify Provider, such as Google Workspace (G Suite) and Azure AD
- Deploying the secure and privacy-aware Browser Extension to map application usage
- The plug represents an application that was synced via direct integrations
- Syncing from apps which discover apps installed on your company's devices (such as Jamf)
This information is also available when you go into the "Overview" page of any application.
You can see all the data sources being captured. It is on the bottom right of the page.
There is a line item for data sources relating to users, usage, and expenses. This way, you can always be confident about the sources used to populate your account.
Visualizing the Sources of Each User
When going into the "Users" tab of any application, you will see the source(s) found for each user under the "Sources" column.
Note that the "Sources" column (a) in the "Users" tab (b) of an application ONLY shows the sources of a user's account.
It doesn't show the sources of usage or last used date, even though these columns also appear in the "Users" tab. For that data, you need to go to the "Overview" tab of an application.
Usage data & last used date
In the "Users" tab of any application, you will find two columns that describe a user's usage of said app:
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Usage
- The usage icon indicates the number of days that specific user used the application in question.
- The sources used to discover a user's account for the specific application often (but not always) also provide usage data for that user - you can see the full list of sources that provide usage data in this article.
- Torii combines data from all available sources to determine how many days the app was in use by each user in the past 30 days.
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Last used date
- When usage data is available, and/or when the app API provides a user's last log in date, Torii also provides the last used date for that app by the specific user.
- If multiple sources provide this data, Torii will show the latest date (this means that the information from the integration, when connected, is not necessarily the date shown in Torii).
- When hovering over the last used date, you will be able to see all sources providing last used date information, and when that user was last seen by that source.
Q&A
Q: What does the "-" mean in the last used date popup?
A: Not all sources provide a last used date. For example, A user may be discovered for an app via Google Workspace - but Google only reports usage of 3rd party apps based on SAML events. So, if the user does not log in to the app via their Google account, no usage or last used date will be provided by this source.
Torii is showing this data to convey that a particular source is providing information about a user, but not their usage of said app.
Q: Why do I see a last used date for the Torii browser extension source if it does not appear in the "Sources" column?
A: The Torii browser extension, when deployed, monitors the web-based activity of users to discover apps and usage by your employees (read more here). In some cases, the extension reports usage data of a user for an app without discovering them as app users - this is because the app detection and the usage detection are separate processes that are independent of each other:
- Detecting apps a user has access to is done by login attempts (whether they are successful or not), or by email or keywords on page.
- App usage is based on browsing the app URL. Usage is collected even if the user is not detected as logged into the app (or the browser extension did not recognize the login).
In case the extension detects usage of an app by any user, but not a login - the usage data for this user will only show once the user is linked to the app via another discovery source.
Q: I see a last used date, but when I hover on it I get a "No usage data from any source discovered since Jan 1st, 2024" message. Why?
A: The last used date popup provides additional information, by source, on the latest date usage was detected for said user on the app. This feature is only applicable for usage dates more recent than Dec. 31st, 2023. There may be usage events old than this time period, and the most recent one will show in the "Last Used Date" column.