Overview
Torii integrates with NinjaOne and syncs technicians and end users from the selected organization.
- Supports multiple organizations (one connection per organization; enter the Organization ID in the connection form).
- You can constantly stay updated with application information from our Integrations Page >> Integration Capabilities button >> Integration Capabilities table.
Requirements
Accounts & Permissions
- A NinjaOne account with system administrator access (required to configure OAuth and API settings).
Required keys
- Client ID and Client Secret from a NinjaOne OAuth client application (Client Credentials flow).
- Organization ID — the ID of the organization you want to sync (used as the account in Torii).
How to Generate the Required Values
Step 1: Create an OAuth client application
- Log in to NinjaOne.
- Go to Administration → Apps → API.
- Open the Client app IDs tab and click Add client app.
- Choose API Services (Machine-to-Machine) (or equivalent) so Client Credentials is available.
- Enter a Name (e.g. Torii) and enable the scopes your integration needs:
Read: Monitoring
Write: Management - Under Allowed grant types, enable Client Credentials.
- Click Save and copy the Client ID and Client Secret.
Important
The Client Secret is displayed only once after creation. Copy and store it securely; it cannot be retrieved later.
Step 2: Find your Organization ID
- In NinjaOne, go to Administration → Organizations.
- Use the search field to find the organization you want to sync.
- Hover over the row, click the ellipsis (⋯), and select Copy Org ID.
Step 3: Use the values in Torii
Enter the Client ID, Client Secret, and Organization ID in the Torii connection form.
How to Connect the Integration
- Go to the Integrations page in Torii.
- Search for NinjaOne and click Connect.
- Select your Region (one of: US, EU, Canada, Oceania).
- Enter Client ID, Client Secret, and Organization ID.
- Click Connect.
Important notes
- The Organization ID you enter defines which organization is synced. Workflow actions apply to end users only; technicians cannot be created or managed via actions.
Actions
NinjaOne supports workflow actions for end users only: Create user, Update user, and Delete user. Technicians cannot be created or managed through these actions.
For any further questions, please contact Torii Support.