Torii provides categorizations for discovered users, to help monitor and manage them and their app access via Torii. A user can be categorized as either an Employee, an External user, or have no categorization at all.

This article summarizes the different categories a user can belong in Torii, how these are defined and how they affect what is displayed in Torii.

Employee

Not all users identified by Torii are actually company employees. For example, some of them are contractors, service accounts, or test/integration accounts.

Torii provides the option to categories your actual employees, to separate them from the rest of the users Torii discovers, take separate action on them, and more. These are often also the users you are most interested in tracking. 

Classifying users as employees can be done based on your HR management system and/or based on your IDP, and you can filter these configurations to fine-tune your employee count.   

You can read more about Employees, how to set up the definition for them in Torii, and they are represented in Torii here. 

External User

Torii considers users whose email domain does not match your account’s domain(s) as external users. Examples of these users include contractors, providers of professional services, or employees logging into a system with their personal emails. 

Categorizing these users has several benefits:

• You can easily monitor non-company users who have access to your systems. Torii also clearly states the domain for each external user, which apps they have access to, etc. to make sure that no unauthorized access has been given. 
• When managing your users, you can more clearly create different flows for your company’s users vs. external users.  

To make sure Torii is categorizing these users correctly, company domains can be added to your account by contacting the support team. 

The External users tab in the Users page only lists active external users which return from at least one app. If an external user has been offboarded from all your systems, they will no longer show in this tab (but you can search for them using the global search functionality). 

Users (no categorization)

Users not categorized as Employees or External Users fall into the default Users category. In the Users tab in the Users page, you can also find Employees, but not External users. This is to remove clutter from your users tab.