Give employees access to the right tools—on their terms, for the right time.

Timed Access Request enables employees to request specific app licenses—like Zoom Pro or Figma Developer—for a defined period or indefinitely. Whether an employee needs premium access for 30 days or a contractor requires licenses for a multi-month project, this feature brings precision and automation to SaaS access control.

By incorporating Timed Access Request into your workflows, IT can:

• Reduce unused or forgotten licenses

• Improve compliance with internal and external policies

• Offer employees a smooth and flexible request experience

• Maintain full visibility and governance over temporary access

Use Cases

Example: Marketing Contractor with a Defined End Date

A freelance marketer joins for a 3-month campaign and needs Zoom Pro and Canva Pro. Using Timed Access Request, they request both licenses for exactly three months. Once approved, Torii automatically:

1. Grants the licenses

2. Tracks the access duration

3. Revokes or downgrades access at the end of the term—without IT needing to remember to intervene

Setting Up Timed Access Request

Timed Access Request is powered by Access Request Policies and built into Torii’s automation workflows. Admins should configure policies that dynamically react to:

• The requested license

• The requested duration

To do this effectively, leverage the following personalization tokens:

Token Reference

• Trigger.Requested-license — the license requested by the user (text)

• Trigger.Requested-duration-days — the number (in days) of the requested license duration (number)

• Trigger.Requested-duration — textual description of the requested license duration (e.g., 1 day, 3 months, No expiration). This is useful when you would like to send an email or Slack message with this information.
  

To handle temporary licenses, you should also add an If/Else condition using the following:

• Requested License -> Is temporary access — a condition field that indicates whether the requested license is intended to be temporary (values: yes/no)
  

Workflow Design: Key Steps

A common workflow design includes the following:

1. Branch by License Type

2. Assign the Requested License

Once the correct branch is selected, add an action to assign the requested license to the user. This step ensures the employee receives the appropriate level of access as soon as the request is approved.

3. Wait for the Requested Duration

In each branch, add a Wait action and pass in:

Trigger.Requested-duration-days

Be sure to set the duration units to "Days" when configuring the wait step.
This ensures Torii waits exactly the requested period before executing the next action.

4. Revoke or Downgrade Access

After the wait, add an action to:

• Remove the assigned license, or

• Downgrade to a lower-tier license (e.g., from Zoom Pro to Zoom Basic)

Example workflow: