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Workspace One UEM Integration

Netanel Hugi
Netanel Hugi
  • Updated

Overview

Torii integrates with your Workspace One UEM account and syncs the user's data:

User Fields License Types
Email Workspace One
Status  
  • You can constantly stay updated with application information from our Integrations Page >> Integration Capabilities button >> Integration Capabilities table.

Requirements

Accounts & Permissions

To connect this integration, you need to enable REST API Access, create a role with minimal required credentials, and create an admin account assigned to that role.

Enable REST API Access

  1. Go to Groups & Settings > All Settings
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  2. Navigate to System > Advanced > API > REST API
  3. In the General tab:
    • Change “Current Settings” to Override
    • Enable the API Access toggle
    • Click ADD to generate a new key
    • Set a name under Service (e.g., AirWatchAPI)
    • Change AccountType to Admin
    • Copy the API Key
  4. In the Authentication tab:
    • Change “Current Settings” to Override
    • Enable the Basic toggle
    • You may enable or disable Certificate and Directory – they are not required
    • Click Save

Create a Role with Minimal Required Credentials

  1. Go to Accounts > Administrators > Roles
  2. Click Add Role to open the Create Role window
  3. Navigate to API > REST
  4. Enable the Read checkbox for the following:
    • Apps
    • Devices
    • Users
  5. Give the role a name (e.g., TORII READ-ONLY API)
  6. Click Save

Create Admin Account with Read-Only API Role

  1. Go to Accounts > Administrators > List View
  2. Click ADD
  3. In the popup, select Basic and click NEXT
  4. Fill in the administrator's details and click NEXT
    • You need to use the Username and Password to connect the integration.
  5. In the Roles section:
    • Select the appropriate Organization Group
    • Select the role you created in the previous step.
  6. Click NEXT and complete the rest of the details and settings

How to Connect the Integration

  1. Go to the Integrations page in Torii.
  2. Select the Workspace One UEM tile.
  3. Click Connect.
  4. Enter the required values:
    • API Key
    • Hostname – the left-most string before the “.” (e.g., cn1234 from cn1234.awmdm.com)
    • Username & Password - of the admin you created
  5. Click Connect to finalize the integration.
  6. Once the integration is connected and synced, a green checkbox will appear next to the integration.

For any further questions, please contact Torii Support.

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