Overview
The sync schedule allows you to choose when Torii syncs your integrations. You can set it at two levels:
- For all integrations - one sync time a day that every integration follows.
- For a specific integration - a custom schedule that replaces the org time for that integration. Only here can you sync more than once a day, up to 4 times a day.
By default, every integration syncs once a day at 00:00 UTC.
Note: The sync schedule is available on the Enterprise plan.
How the sync schedule works
| All integrations (org default) | A specific integration (custom schedule) | |
|---|---|---|
| Where | Settings > Integrations | Advanced settings of the integration |
| Syncs per day | Once a day | 1x to 4x |
| You choose | Time of day, Time zone | Syncs per day, First sync at, Time zone |
| Applies to | Every integration without a custom schedule | This integration only |
The schedule applies to the users and usage sync. Expenses and contracts sync on Torii's default schedule.
Set the sync time for all integrations (once a day)
- Go to Settings.
- Click Integrations.
- Under Sync time, choose the Time of day and the Time zone.
Your choice is saved right away. You can also open this page from the Sync settings button on the Integrations page. To go back to the default, choose Torii default (00:00 UTC).
To change the sync time, you need the Settings take-action scope.
Set a custom schedule for one integration
- Go to Integrations.
- Hover over the integration and click the three-dot menu.
- Click Advanced settings.
- Under Sync schedule, choose Custom schedule, and set:
- Syncs per day - 1x to 4x. Syncs are spread evenly through the day.
- First sync at - the time of the first sync of the day.
- Time zone - the time zone of the times you chose.
- Click Save. The new schedule applies from the next sync.
For example, 4x with First sync at Midnight in UTC shows "Syncs every 6 hours: midnight, 6 AM, 12 PM, and 6 PM (UTC)."
Note: Syncing more than once a day may push the app over its API quota or get the sync rate limited.
To go back, choose Use org default and click Save. To change an integration's schedule, you need the Integrations take-action scope.
FAQ
Can all integrations sync more than once a day?
No, the org sync time runs once a day. To sync more often, set a custom schedule on each integration that needs it, up to 4 times a day.
Why can't I choose more than 1x for some integrations?
Some integrations can only be synced once a day. Hover over a disabled option to see this.
Do expenses and contracts follow my schedule?
No, they sync on Torii's default schedule.
I changed the schedule. Why didn't the integration sync right away?
A new schedule applies from the next sync. To sync now, click Sync on the integration.
What happens to my schedules if we move off the Enterprise plan?
The schedules are cleared, and all integrations go back to Torii's default time.
Learn more about Integration Sync Status and Introduction to Integrations in Torii.