Andrew Bartel

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• Q&A: Do app owners have access to shared views in Torii?

  Question/Issue: Do app owners have access to shared views in Torii? Resolution: No, app owners only have access to views created by them.

  • Updated December 09, 2025 15:40
  • 1 follower
  • 0 comments
  • 0 votes

• How To: Change the inactivity period for users in an application.

  Question/Issue/Task: How to change the inactivity period for users in an application. Steps: Navigate to the Settings menu from the left column then choose Users & Employees. Under Inactivity peri...

  • Updated August 08, 2023 20:48
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Why is Confluence usage not being picked up by the browser extension?

  Question/Issue: Why is Confluence usage not being picked up by the browser extension? Cause: Our browser extension has tracking disabled for Confluence.  Resolution: Usage and logins must come from...

  • Updated July 26, 2023 21:06
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Do all users need to log back in to the browser extension after domain change?

  Question/Issue:Do all users need to log back in to the browser extension after the domain changes?Resolution:Yes, all users will have to log out and back into the browser extension.Variations:We ch...

  • Updated December 15, 2025 09:50
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Is it possible to filter expenses by the integration name if multiple integrations are connected for the same app?

  Question/Issue: Is it possible to filter expenses by the integration name if multiple integrations are connected for the same app? Resolution: No; a feature request has been submitted here: https:/...

  • Updated July 25, 2023 21:35
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Which currencies can be set as contract currencies?

  Question/Issue: Which currencies can be set as contract currencies? Resolution: All currencies are supported. References: https://support.toriihq.com/hc/en-us/articles/5130361788187-Which-Currenc...

  • Updated August 08, 2023 20:50
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Will non-managed users be seen by the Atlassian or Jira Cloud integrations?

  Question/Issue: Will non-managed users be seen by the Atlassian or Jira Cloud integrations? Resolution: No; only managed users will be seen by our integration. References: https://support.toriihq...

  • Updated July 26, 2023 20:21
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Do we have retention period for offboarded users?

  Question/Issue: Do we have a retention period for offboarded users? Resolution: The retention period is infinite, offboarded user data is stored forever. Variations: For how long does Torii store ...

  • Updated August 10, 2023 14:27
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Is there a character limit on the 'Description' of an expense?

  Question/Issue: Is there a character limit on the 'Description' of an expense? Resolution: Yes, there is a limit of 1024 characters. Variations: What's the maximum number of characters that can be...

  • Updated July 19, 2023 19:29
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Is it possible to use the same custom Access Request Policy for multiple apps?

  Question/Issue: Is it possible to use the same custom Access Request Policy for multiple apps? Resolution: No, it's not possible to have multiple applications associated with a custom access reques...

  • Updated December 09, 2025 15:37
  • 1 follower
  • 0 comments
  • -1 votes