Rotem Golov

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• Q&A: Can we provision users via Jumpcloud SCIM to a custom role that we have created?

  Question/Issue: Can we provision users via Jumpcloud SCIM to a custom role that we have created?   Resolution: Torii allows you to send a custom role in the 'userType' attribute in the SCIM Create ...

  • Updated June 27, 2025 13:29
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: How does Torii ensure all apps are up to date?

  Question/Issue: How does Torii ensure all Apps details are up to date?    Resolution: Apps are constantly changing and we cannot guarantee 100% accuracy. However, Torii technology and data analysts...

  • Updated December 15, 2025 09:18
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Why we are getting "insufficient permissions" error in Salesforce Integration?

  Question/Issue: Getting "insufficient permissions" after connecting Salesforce Integration for the first time as read-only with the goal of getting usage data. The runtime error is:Object type 'Org...

  • Updated September 08, 2023 14:05
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Why is the Google Workspace integration connection stuck on "Testing"?

  Question/Issue:The Google Workspace integration gets stuck in "Testing".Cause:The organization's IT Security department had deployed an access policy which blocked API connection. Resolution:Make s...

  • Updated December 03, 2025 21:49
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Why we are getting the error "The usage location should be a two letter country code (ISO standard 3166)" when provisioning user within Office 365?

  Question/Issue: Why we are getting the error "The usage location should be a two-letter country code (ISO standard 3166)" when provisioning a user within Office 365? Cause: A wrong value was set in...

  • Updated February 12, 2024 13:52
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: Why we are missing Google Groups in a workflow list?

  Question/Issue: Why we are missing Google Groups in a workflow list? Cause: Searching the Group by its Google email address and not by its Google Group name.  Resolution: Google groups in Torii Wor...

  • Updated August 09, 2023 14:25
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: If we make changes to the custom field name, will the changes be reflected in Torii automatically?

  Question/Issue: If we make changes to the custom field names will the changes be reflected in Torii automatically? Resolution: No. It would be best to update (Torii Support) to add the fields after...

  • Updated July 26, 2023 20:15
  • 1 follower
  • 0 comments
  • 0 votes

• Q&A: If an App Owner is offboarded will the IT team will get a notification to update all of the app owner's Apps?

  Question/Issue: If an App Owner is offboarded will the IT team get a notification to update all of the app owner's Apps? Resolution: Currently, the answer is NO. There should not be any error as so...

  • Updated August 03, 2023 17:27
  • 1 follower
  • 0 comments
  • 0 votes

• Technical Issue: Users returned with No Email Address from HiBob

  Issue: Users returned with No Email Address from HiBob, causing to a sync failure in the Hibob Integration. Zendesk Tickets for example:  https://toriihqsupport.zendesk.com/agent/tickets/14103 Caus...

  • Updated July 26, 2023 20:22
  • 1 follower
  • 0 comments
  • 0 votes

• How-To: Logout from the browser extension?

  Question/Issue/Task: How to Logout from the browser extension? Steps: The Browser Extension (BE) is not intended to be something you can log out of, only log in as a different user.  Most organizat...

  • Updated July 24, 2023 18:20
  • 1 follower
  • 0 comments
  • 0 votes