Overview

Torii integrates with your Greenhouse account and syncs the list of users, roles, statuses in the app, licenses, and usage data.

Prerequisites

To connect the Greenhouse integration to Torii, you will need to create a Greenhouse API key.

• To sync usage data, you must also enable Audit Log for your organization.
  For more information, please see: Audit Log Overview.

1. Log into your Greenhouse account.
2. Click the gear in the top-right menu.
   
3. Select Dev Center → API Credential Management.
   
4. Click on Create New API Key.
   
5. In API Type select "Harvest",
   Partner: choose "unlisted vendor".
   (The description is optional.)
   Click Manage Permissions.
   
6. Grant the following permissions:
   • Users
     
   • Audit Log – Required for syncing usage data
     
7. Click Update.
   Make sure to save your API key.

Additional Requirement:
If you want to sync usage data, you must also provide your Greenhouse Admin User ID (the ID of the user who generated the API key and has Admin permissions).
You can find your User ID by following this guide: Find your Greenhouse User ID.

Connect Greenhouse to Torii

1. Go to the Torii Integrations page and click the Greenhouse tile.
2. Click Connect.
   
3. Select the PERMISSION type.
4. Provide the following:
   • Greenhouse API Key
   • Greenhouse Admin User ID (only required if syncing usage data)
   
5. Click Connect.
6. Once the integration is connected and synced, it will display a green checkbox.
   

Q&A

Q: Why is usage data not appearing?

A: If you do not see usage data synced in Torii, please check the following:

• You granted the Audit Log permission when creating the API key.
• Audit Log feature is enabled for your Greenhouse organization (it is not enabled by default).
• You provided a valid Greenhouse Admin User ID when connecting the integration.

If one of these steps was missed, please update the API permissions or reconnect the integration providing the correct Admin User ID.