Troubleshooting workflows
In order for a trigger to run, all of the following conditions must be met:
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The entity (user, app, etc.) did not match the criteria before the workflow was activated
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The data in Torii has been synced from the source (every 24 hours)
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The workflow criteria have been evaluated and matched an entry (Torii checks if the criteria match any of Torii entities every hour on the half-hour)