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Why did the workflow not trigger even though the criteria matched the conditions?

Noga Tubi
Noga Tubi
  • Updated
Troubleshooting workflows

In order for a trigger to run, all of the following conditions must be met:

  1. The entity (user, app, etc.) did not match the criteria before the workflow was activated

  2. The data in Torii has been synced from the source (every 24 hours)

  3. The workflow criteria have been evaluated and matched an entry (Torii checks if the criteria match any of Torii entities every hour on the half-hour)


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