Question/Issue:

Is there a difference between the "license not in use" trigger and the "user meets criteria" trigger?

Resolution:

There is a difference between the "license not in use" trigger and the "user meets criteria" trigger.

In the "license not in use" trigger, we filter based on the last utilized date of the license. On the other hand, the "user meets criteria" trigger filters based on the "last used date," which refers to the most recent date the user interacted with the application in general.